#BRAVOBiz 2022: Latin America’s Talent Imperative

“Transformation equals technology plus talent. No talent? No transformation,” said a panelist in a discussion on talent acquisition in the Americas.


  • Alejandro Anderlic, Director of Government Affairs and Public Policy for Latin America, Salesforce
  • Nicolas Kaplun, Chief Business Officer, Globant
  • Gina Márquez, Vice President of Strategy North America, Arch Staffing & Consulting and COO, Join2Work
  • Karim Mitre, Lead, Administration and Human Management & Development Division, Banco de Crédito del Perú
  • Pablo Claver, Managing Director & Partner, BCG (moderator)

In a BRAVO Dialogue at the 27th COA Symposium and BRAVO Business Awards, panelists shared their views on the challenges to talent acquisition in the Americas. BCG’s Pablo Claver opened the discussion by noting that, in large part because of the pandemic, issues within human resources have been top trending topics. Salesforce’s Alejandro Anderlic talked about the resulting tendency to frame the rethinking of the workforce as something yet to happen. “The future of work is already in the past. It happened yesterday,” said Anderlic. Meanwhile, Banco de Crédito del Perú's Karim Mitre's emphasized the crucial need for talent, saying: “Transformation equals technology plus talent. No talent? No transformation.”

Join2Work’s Gina Márquez said four main issues are affecting talent acquisition: economic outlook, disruption of supply chains, digital transformation, and a need to be “more human than ever.” She also stressed the diversity and leadership gap when it comes to Latinos in U.S. firms. Globant’s Nicolas Kaplun addressed the issue of how to approach diversity. He pointed out that Latin America historically was a source of food for the world and now it can be a source of human talent. In addition, he stressed that diversity brings heightened production by allowing for a broader range of voices. “When you do the right things, a lot of good consequences happen,” he noted, emphasizing the opportunities gained because of the expanded workplace flexibility seen in recent years.