Luciano Macagno is an executive with over 20 years of proven success mainly in commercial areas of top tier multinational companies, with profound experience in FMCG and service markets within highly complex organizations. His track record highlights local and international achievements leading multi-cultural and multi-functional teams across all levels of the organization. He is a member of YPO, a loving father of 3 children and a proud volunteer and board member of non-profit organizations, among them Junior Achievement Americas where he serves as Board Chair starting January 2020. In his current role at Delta Air Lines, Luciano Macagno is managing director, Latin America, Caribbean, and South Florida, where he oversees Delta’s cross-commercial and matrix activities across the region. Delta’s stated goal is to become the best U.S. carrier in Latin America and the Caribbean, where the airline currently operates into 30 countries across the region. His team advocates for the success of the brand, constantly elevating the customer experience and establishing a unique connection with local markets and communities. Based in Miami, Luciano leads these efforts throughout the region with a special focus on the customercentric service that supports the company’s growth in the region.