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Bumpy Ride: Why Brazil’s Delivery Workers Are Fed Up

July 01, 2020

SÃO PAULO – At the beginning of April, delivery app Rappi unveiled a controversial new policy for its riders in Brazil’s biggest city: a new ranking system to determine which delivery pros would be given access to rich neighborhoods in the middle of town Only those who worked enough extra hours or on weekends would make the cut The rest would be relegated to the city’s fringes – where demand is low, rides are long and pay is worse For many of the city’s delivery riders it was a step too far On June 5 they staged a protest outside the São Paulo Museum of Art, calling for better...

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